Resources, FAQS, and Industry News

Can I Troubleshoot Before Calling Pinnacle Air and Heat?


The answer is, "Yes." Here are some simple procedures you can perform before going to the expense of a service call:

  • Check disconnect switches (indoor and outdoor if you have a split system).
    Make sure that circuit breakers are ON or that fuses have not blown.

  • Check for sufficient airflow.
    Make sure air filters are clean and that supply-air and return-air grilles are open and unobstructed.

  • Check the settings on your thermostat.
    If you want cooling, make sure the temperature control selector is set below room temperature and the SYSTEM switch is on the COOL or AUTO position. If you want heat, make sure the temperature control selector is set above room temperature and the SYSTEM switch is at HEAT or AUTO. The FAN switch should be set at ON for continuous blower operation or AUTO if you want the blower to function only while the unit is operating.

In addition to the routine maintenance you perform, your home comfort system should be inspected at least once a year by a properly trained service technician. Pinnacle Air and Heat can make sure your system operates safely and gives you the best performance at the lowest cost. You may also want to ask us about an economical service contract that covers seasonal inspections for a flat fee.



Puron Freon



Puron is Environmentally Sound Refrigerant


Puron is the refrigerant of the future, and Pinnacle Air and Heat is prepared to help homeowners like you enjoy improved comfort right now with a full line of products utilizing this performance-enhancing refrigerant. You may not realize it, but your existing indoor weather system is an endangered species. That's the result of the 1990 Clean Air Act and the internationally binding Montreal Protocol. These documents call for an international phase out on future manufacturing of the refrigerant R-22, which is currently used in most air conditioning and heat pump systems. In response to this phase out, Carrier has been hard at work assisting in the development of a replacement refrigerant. Extensive testing and a full two years of use in the market place have helped us determine that Puron is superior in performance and energy efficiency in addition to being environmentally sound. These outstanding results have made Puron refrigerant the universally accepted, long-term refrigerant for the heating and cooling industry.

Is Puron right for you?


If you are thinking about replacing your air conditioner or heat pump, keep in mind that Puron-based products offer several homeowner benefits, including:


  • Energy Efficiency - Most of our Puron air conditioners and heat pumps offer higher efficiency ratings. Keep in mind that the ratings don't change simply because they are Puron-based products - a 12 SEER rated air conditioner will deliver 12 SEER no matter what's in it. However, Puron's heat transfer properties lend themselves to higher efficiency performance.

  • Future cost of service savings - Because of U.S. government restrictions on future production refrigerants with ozone-harming CFCs, the refrigerant used ion most of today's heat pumps and air conditioners will become harder to find and eventually more expensive. Switching to Puron now can help you avoid the potential rising cost of servicing most of today's air conditioners and heat pumps.

  • Reliability - Air conditioners and heat pumps with Puron refrigerant have become the most reliable products in our entire line.

  • Quiet Operation - Many of the air conditioners and heat pumps with Puron refrigerant also offer quieter operation.